evos Platform Privacy Notice

What data we collect on evos

We collect personal data during account registration and verification. This includes your full name, email address, phone number, date of birth, and residential address. During KYC verification, we request copies of your national ID (KTP for Indonesian residents) and proof of address dated within three months.

We collect transactional data each time you use evos. This includes deposit amounts and payment methods (QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet transfers), withdrawal requests, wager details (match or game name, stake, odds, result), and account balance history. We log IP addresses, device type, browser version, and approximate location (country/region level) for security and fraud prevention.

We do not collect biometric data or government-issued identification numbers beyond what is necessary for KYC verification. We do not track your activity outside the evos platform. Any data we collect is used only for account management, payment processing, regulatory compliance, and platform security.

How we use your data on evos

We use your personal information to verify your identity, prevent fraud, and comply with regional regulations. Your data supports account access, password recovery, and two-factor authentication. We use your contact information to send account notifications, deposit confirmations, and withdrawal status updates.

We use transactional data to process deposits and withdrawals, settle wagers, calculate account balance, and maintain your betting history. We analyze aggregate (anonymized) transactional patterns to detect fraud, unusual account activity, and potential security breaches. We do not use your individual transaction data for marketing or third-party profiling.

Our legitimate interests include account security, regulatory compliance, fraud prevention, and platform operation. We retain data only as long as necessary to fulfill these purposes and comply with legal requirements.

Data retention on evos

We retain your account data (name, email, phone, address) for the duration of your account and for a defined retention period thereafter to support dispute resolution and regulatory compliance. We retain transactional data (deposits, withdrawals, wagers, settlement records) for at least five years to comply with financial and gaming regulations in supported jurisdictions.

We retain KYC verification documents (ID copies, proof of address) for the duration of your account plus three years, as required by anti-money-laundering standards. We retain server logs (IP addresses, device information) for up to one year for security monitoring and fraud prevention.

If you close your account, we retain your data as required by law and for legitimate business purposes (dispute resolution, fraud prevention, regulatory audit). We delete data after retention periods expire unless legal or regulatory obligations require longer retention.

Third parties and data processors on evos

We engage third-party payment processors to handle deposits and withdrawals. These processors access only the information necessary to process your transaction (name, account number, transaction amount, payment method). We require all processors to maintain data security standards equivalent to or exceeding our own.

We may share anonymized, aggregate data with analytics providers to understand platform usage trends. This data cannot be linked to individual users. We do not sell personal data to marketing agencies, data brokers, or advertisers.

Our servers may be located outside your jurisdiction. By using evos, you consent to transfer of your data to regions where our infrastructure operates, subject to the same security and privacy protections described in this notice.

We at evos collect only the minimum data necessary to operate the platform securely, process payments reliably, and comply with regional regulations.

Your rights regarding your data on evos

You have the right to access your personal data held on evos. You may request a copy of your account information and complete transaction history at any time through our support team. We will provide this information in a readable format within a reasonable timeframe.

You have the right to request correction of inaccurate or incomplete data. If your name, email, address, or phone number changes, update it through your account settings. We will verify changes and update our records.

To exercise any of these rights, contact our support team with your account ID and specific request. We will respond within a reasonable timeframe and inform you of any delays or limitations based on legal obligations.

Cookies and tracking on evos

We use cookies and similar tracking technologies on evos to support account login, session management, and fraud prevention. Cookies store your session ID, user preferences, and security tokens. These are essential for platform operation and are placed on your device automatically when you log in.

We do not use cookies for marketing, behavioral tracking, or cross-site profiling. You can disable cookies through your browser settings, but this may impair functionality on evos (e.g., you may be logged out after each session).

We do not enable third-party cookies or analytics trackers that follow your activity across other websites. Our tracking is limited to evos platform activity only.

Security measures on evos

We employ industry-standard security practices to protect your data. All data in transit is encrypted using SSL/TLS. Your password is hashed and never stored in plain text. We recommend enabling two-factor authentication (2FA) for additional account security.

We conduct regular security reviews and penetration testing. Access to your personal and financial data is restricted to authorized evos staff. If we detect a security breach or unauthorized access, we will notify affected users without undue delay and take steps to mitigate harm.

Contact us about privacy on evos

If you have questions about our privacy practices, wish to access your personal data, or want to exercise your data rights, contact our support team through the Help section of the evos platform. Provide your account ID and a clear description of your request.

We will respond to privacy inquiries and data access requests within a reasonable timeframe. If you believe we have violated your privacy rights or mishandled your data, you may also contact regulatory authorities in your jurisdiction.

Updates to our privacy policy on evos

We may update this privacy notice from time to time to reflect changes in our practices, technology, or applicable law. We will notify you of material changes by posting an updated notice on our platform and updating the effective date at the top of this page.

Your continued use of evos after changes are posted constitutes acceptance of the updated notice. We recommend reviewing this privacy notice periodically to stay informed of how we handle your data.

Summary: evos privacy commitments

We at evos collect only the personal and transactional data necessary to operate our platform, process your payments, and comply with regulation. We encrypt your data, restrict access to authorized staff, and do not sell your information to third parties or marketing agencies.

You retain rights over your data: you can access it, request correction, and ask for deletion (subject to legal retention requirements). We retain your information only as long as necessary and comply with regional data protection standards.

If you have questions about our privacy practices, data handling, or wish to exercise your data rights, contact our support team. We are committed to maintaining your trust through transparent, secure data practices.